Union County Senior Center

Are you looking for an opportunity to help low-income people in our community? Community Connection in Union County is seeking a temporary Energy Assistance Program Intake Worker. This assignment is four to six months in duration, will be up to 40 hours a week, with a maximum earning potential of $17.22 per hour. This individual will be a great help during the busy season: answering questions, leading the applicant through eligibility requirements, and performing data entry.

 

Typical duties of the Energy Assistance Program Intake Worker:

 

  • Greeting applicants in a manner that allows a person to feel at ease.
  • Answering questions on the phone and in person concerning the Energy Assistance program.
  • Explaining eligibility requirements.
  • Lead applicants through the application process by asking questions from application form and carefully recording responses, collect/copy necessary documents.
  • Performing data entry of client information.
  • Providing basic energy education.

 

Must possess good math and data entry skills. Attention to detail is essential.

 

Must pass pre-employment drug test and criminal history background check. All applications must be returned in person or by mail to Community Connection Administration Office, 2802 Adams Ave. La Grande, OR. 97850, or by e-mail to jobs@ccno.org.

 

Community Connection is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

 

If you need assistance or an accommodation due to a disability, you may contact us at info@ccno.org or you may call us at 1-541-963-3186.

 

GENERAL STATEMENT OF DUTIES

 

Assists low-income persons in applying for Energy Assistance. Duties include coordinating client flow, providing information, completing client intake and determining eligibility, and preparation of forms.

 

SUPERVISION RECEIVED

 

Works under the supervision of the County Manager.

SUPERVISION EXERCISED

 

This position has no supervisory responsibilities.

 

 

TYPICAL EXAMPLES OF WORK

(Any one position will not usually involve all the duties listed, and many positions involve duties that are not listed.)

 

 

  1. Answer questions on the phone and in person concerning the Energy Assistance program.
  2. Greet applicants in a manner that allows an individual to feel at ease.
  3. Explain eligibility requirements.
  4. Lead person through the application process by asking questions from application form and carefully recording responses, collect/copy necessary documents.
  5. Data entry of client information into OPUS.
  6. Provide basic energy education and hand out applicable energy-related supplies.
  7. Other duties as assigned.

 

REQUIRED EDUCATION & TRAINING

 

A high school diploma or the equivalent is required. General knowledge of standard office procedures, basic computer skills, and operation of office machines; ability to type at 30-40 wpm; proficient in the use of a calculator; good math skills; ability to follow written and oral instructions; ability to comprehend rules, regulations, and procedures; ability to write legibly; possess data entry skills; ability to organize and complete work assignments in a neat and timely fashion; exhibit attention to detail;  ability to work pleasantly with the public and staff, especially low-income persons and elderly.

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS

 

Position predominantly requires sitting but will also include the following: standing, walking, bending, lifting, carrying, and kneeling.

Ability to lift up to 35 lbs. to move file boxes or office equipment, as needed.

Noise environment is that of a quiet office. Frequent telephone use and in-office appointments, as well as in-home client appointments will change this atmosphere.