Do you have Medicaid, Oregon Health Plan, or coverage un the Affordable Care Act? Do you need help getting to your medical appointments, or are you requesting gas reimbursement? We can help! For more information call: 1-877-875-4657.
Who is Eligible?
To use the service you must currently be a recipient of the Oregon Health Plan Plus (OHP Plus) or Medicaide, which you use to receive medical care. You must also have no other transportation available to get to your medical appointments.
How Do I Schedule a Ride?
Call between 8 am and 5 pm Monday through Friday at 1-877-875-4657.
If you need to leave a voice mail please give us your name and phone number only. We will return your call as soon as possible. To allow us enough time to find a ride for you, call our office as soon as your appointment is scheduled. We need at least 48 hours notice.
When Do I Need to Be Ready For Transportation?
Be ready 15 minutes before your scheduled pick up time. This helps us get everyone to his/her appointment(s) on time.
How Much Does It Cost?
There is no charge. If you need assistance with mobility or for medical reasons, a caregiver may rider with you, at no cost.
What Do I Need to Have Ready When I Call?
* Your home address and telephone number
* Your complete appointment address, including the doctor’s name and phone number
* Your appointment time and date
* Reason for the appointment
* Length of appointment
What If My Plans Change or I Need to Cancel My Ride?
Call us immediately at 1-877-875-4657. If you call after hours, you can leave a message.
Who Will Be Driving Me?
There are multiple providers in most every county we serve. We typically select from a range of volunteer, public transit, and private providers based on:
* Which is most cost effective
* Which has the appropriate vehicle and/or equipment to serve you
* Which is available on the date and time of your appointment(s)
For these reasons, the provider who serves you on a Monday may (or may not) be the same one who serves you later in the week.
How Do I Request Gas Reimbursement?
In order to reimburse you for gas, you must request approval prior to the appointment. To allow us enough time to process your request, call our office as soon as you appointment is scheduled.
Please allow45 days to receive your reimbursement before calling our office (1-877-875-8465). Reimbursement verification forms can be obtained by calling our office.
WE KEEP ALL INFORMATION CONFIDENTIAL.